aifoto FAQ

aifoto requires a valid Indonesian National Identity Card (KTP) for identity verification. Upload a clear photograph or scan of the front of your KTP through the Account Verification section in your profile. In some cases, we may also request a selfie holding your KTP alongside a handwritten note showing your aifoto username and the current date. KYC is mandatory before your first withdrawal can be processed.

Standard KYC verification on aifoto is completed within 1 to 24 hours during normal business hours (WIB, UTC+7). During peak periods — such as major football events like BRI Liga 1 finals or the FIFA World Cup — verification may take up to 48 hours. You will receive an email notification as soon as your identity has been confirmed. You can continue to deposit and place bets while verification is pending.

No. aifoto strictly permits one account per person, per household, and per device. Operating multiple accounts — regardless of the email addresses or payment methods used — is a violation of our Terms & Conditions and may result in the permanent suspension of all associated accounts and the forfeiture of any pending bonuses or winnings. If you have lost access to your account, please contact our support team rather than registering a new one.

Click the "Forgot Password" link on the aifoto login page and enter the email address associated with your account. A secure password-reset link will be sent to that address and will remain valid for 30 minutes. If you no longer have access to your registered email, contact our 24/7 support team at [email protected] with your KTP details for manual identity verification and account recovery.

BCA bank transfers to aifoto are typically credited to your account within 1 to 5 minutes after the transfer is confirmed by the BCA network. Transfers made during BCA's scheduled maintenance windows (usually between 23:00 and 01:00 WIB) may experience a short delay. If your BCA deposit has not appeared within 30 minutes outside maintenance hours, please contact support with your transfer receipt for manual verification.

aifoto supports deposits via BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and Bank Permata. E-wallet options include OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are denominated in Indonesian Rupiah (IDR). The minimum deposit amount varies by payment method and is displayed on the Deposit page of your account dashboard.

The minimum withdrawal to a Bank Mandiri account on aifoto is Rp 50.000. The maximum single withdrawal is Rp 50.000.000. Withdrawal requests submitted before 21:00 WIB on business days are typically processed within 30 minutes to 2 hours. Requests submitted after 21:00 WIB or on public holidays may take up to 12 hours. Your Mandiri account name must exactly match the name on your aifoto KYC profile.

aifoto does not charge any platform-side fees for standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own interbank transfer fees as per their standard schedule. To avoid unexpected deductions, we recommend using the same bank for both deposits and withdrawals where possible (e.g., BCA to BCA, BRI to BRI). Any applicable bank fees are shown in your transaction history.

Yes, aifoto permits deposits and withdrawals via different payment methods, provided both are registered in your verified name. However, to comply with anti-money-laundering (AML) regulations, at least one successful withdrawal must be made back to the original deposit method before switching to a new withdrawal destination. Contact our support team if you need guidance on managing multiple payment methods on your account.

aifoto offers a comprehensive sportsbook covering all BRI Liga 1 fixtures, including matches involving Persija Jakarta, Persib Bandung, Bali United, and all other top-flight Indonesian clubs. Navigate to the Football section of the sportsbook, select BRI Liga 1 from the league menu, and choose your market — match result, Asian handicap, over/under goals, or first goalscorer. Markets open approximately 72 hours before kick-off and are updated in real time.

Mix parlay (Indonesia's term for an accumulator bet) allows you to combine multiple match selections — from BRI Liga 1, EPL, La Liga, Serie A, or any other available league — into a single bet with a multiplied potential payout. All selections must win for the bet to pay out. aifoto requires a minimum of 3 legs for a mix parlay, with a minimum stake of Rp 10.000. Maximum payout limits apply per our sportsbook rules.

Yes. aifoto offers togel (Indonesia's traditional numbers lottery), featuring popular draw markets including Singapore (SGP), Hong Kong (HKG), and Sydney (SDY), with multiple daily draw schedules. You can bet on 2D, 3D, and 4D number combinations, as well as colok bebas, colok naga, and shio options. Results are published in real time and winnings are credited to your aifoto balance immediately after each official draw.

aifoto covers all official Timnas Indonesia matches, including FIFA World Cup qualifiers, Piala AFF (AFF Cup), and friendly internationals. Standard football betting rules apply: bets are settled on 90-minute result only (excluding extra time and penalties) unless the market explicitly states otherwise. For Piala AFF knockout matches, separate markets for extra time and penalty shootout outcomes are offered. All odds are displayed in decimal format and denominated in IDR.

aifoto offers live sabung ayam (cockfighting) events streamed directly through the platform, with real-time betting on each match outcome. You can wager on Meron (the red corner), Wala (the blue corner), or a draw (FTD). Events are broadcast continuously throughout the day from licensed arenas. Minimum bet is Rp 10.000 per selection. Results are determined by the arena referee and are final upon announcement.

aifoto hosts hundreds of slot titles from Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, and other leading studios, including popular slot gacor (high-payout slot) titles such as Gates of Olympus, Sweet Bonanza, and Starlight Princess. RTP (Return to Player) is the theoretical percentage of wagered funds a slot returns to players over time — for example, a 96.5% RTP means Rp 96.500 is returned per Rp 100.000 wagered on average across millions of spins.

Yes. aifoto is fully optimized for mobile browsers on both Android and iOS devices. The platform uses a responsive web design that adapts seamlessly to smartphone and tablet screens — no app download is required. Simply open your preferred mobile browser (Chrome, Safari, or Firefox), navigate to aifoto.cam, and log in as normal. All features — including live betting, slot games, togel, and account management — are fully available on mobile.

aifoto offers a new member welcome bonus on your first deposit. The bonus amount and percentage vary based on current promotions — check the Promotions page in your account dashboard for the latest offer. All welcome bonuses are subject to wagering requirements before withdrawal is permitted. Bonus terms, including minimum odds for sports bets and eligible games for slot bonuses, are detailed in full on each individual promotion page.

A wagering requirement (also called a rollover or turnover requirement) specifies how many times you must wager a bonus amount before it converts to real withdrawable funds. For example, a Rp 100.000 bonus with a 10x wagering requirement means you must place Rp 1.000.000 in qualifying bets before the bonus balance becomes withdrawable. Only bets that meet the minimum odds threshold (typically 1.50 or above for sports) count toward wagering progress.

Yes. aifoto runs weekly cashback promotions for both the sportsbook and casino products, typically crediting a percentage of your net losses during the promotion period back to your account as bonus funds. Cashback rates and caps vary by promotion tier and your VIP level. Cashback bonuses are credited every Monday for the previous week's losses and carry their own wagering requirements before withdrawal. Full terms are on the Promotions page.

aifoto's VIP program rewards consistent players with tiered benefits including higher withdrawal limits, dedicated account managers, faster processing times, exclusive reload bonuses, and invitations to special events. You accumulate loyalty points with every qualifying wager — on sports, casino, slots, and togel. Tier upgrades are assessed monthly based on your accumulated points and wagering volume over the preceding 30-day period.

aifoto operates under an international gaming license and employs industry-standard security measures including TLS 1.3 encryption for all data in transit and AES-256 encryption for stored data. All games are certified for fair play by independent testing laboratories. Our platform undergoes regular third-party penetration testing, and our financial processes are subject to AML compliance audits. Player funds are held in segregated accounts separate from operational funds.

aifoto enforces a strict minimum age of 21 years for all Indonesian players. Age is verified during the mandatory KYC process via your KTP (Indonesian National Identity Card). Any account found to belong to a person under 21 is closed immediately, all deposits are returned, and any winnings are voided. If you believe a minor has accessed your account, contact [email protected] immediately for emergency account suspension.

Responsible gaming tools are accessible directly from your aifoto account settings under the Responsible Gaming section. You can set daily, weekly, or monthly deposit limits; activate a temporary time-out (24 hours to 6 months); or request permanent self-exclusion. Restrictive changes take effect immediately. Permanent self-exclusion requests must be submitted via email to [email protected] for identity verification before processing. Full details are on our Responsible Gaming page.

aifoto customer support is available 24 hours a day, 7 days a week, including all Indonesian public holidays such as Idul Fitri, Idul Adha, and Nyepi. You can reach us via live chat directly on the platform (fastest response — typically under 2 minutes) or by email at [email protected] (responses within 1 hour for standard queries). Our support team includes Indonesian-speaking agents fluent in local banking, payment methods, and game products.